From opening an account to payments, betting rules, and technical issues — find all the answers you need in Bangla at the Bajji Live Help Center.
Choose any category below. Every topic in the Bajji Live Help Center is explained in plain, easy-to-understand language.
Everything you need to know about registration, login, changing your password, and updating your profile.
A complete guide to deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Details on odds, market types, bet cancellation, and cash out.
Terms and conditions for welcome bonuses, reload offers, free bets, and loyalty points.
Step-by-step instructions for installing the Bajji Live app on Android and iOS.
Account security, two-factor verification, and reporting suspicious activity.
Guides on rules and strategies for Live Casino, slots, and virtual games.
What to do if a page won't load, you can't log in, or a payment is stuck.
Bajji Live's Help Center is always ready — even during Eid celebrations
Whether you're new to online betting or a seasoned player, minor issues can come up. Payment not reflecting, forgotten password, or a bet result that's unclear — there's no need to worry.
Bajji Live's Help Center was built with everyday Bangladeshi users in mind. All instructions are written in plain language, with images and step-by-step guides. Most issues can be resolved on your own in just a few minutes.
If the guides don't solve your issue, reach out directly via live chat or email. Bajji Live's Bengali-speaking support team is available 24/7, seven days a week.
For urgent issues, live chat is your fastest option — with an average response time of just 2 minutes.
Here are solutions to the most common account-related issues reported on Bajji Live.
On the login page, click "Forgot Password." An OTP will be sent to your registered mobile number. Use that OTP to set a new password — the entire process takes under 3 minutes.
For large withdrawals and account security, Bajji Live requires identity verification using your National ID or passport. It only needs to be done once and is approved within 24 hours.
No, Bajji Live's policy allows only one account per person. If multiple accounts are detected, both may be suspended and the balances forfeited.
Log in with your mobile number and password.
Click the profile icon in the top right corner.
Update your name, email, or password.
Save your changes and verify with the OTP.
As reliable as the Sundarbans — Bajji Live's payment system
If you have questions about depositing or withdrawing money on Bajji Live, read this section carefully. Most payment issues are quick and easy to resolve.
As thrilling as roulette in Dhaka — the Bajji Live betting experience
Many new users have questions about how betting works on Bajji Live. Here are straightforward answers to the most common ones.
Odds represent your potential return on a bet. For example, if you bet ৳100 BDT at odds of 2.00 and win, you receive ৳200 BDT (your original ৳100 BDT back plus ৳100 BDT in winnings). Higher odds mean higher risk — but also a higher potential payout.
Lost bets are deducted from your account balance. However, if Bajji Live has an active cashback offer, you may get a portion of your losses back. Check the Bonus section for details.
If a match or event is cancelled, Bajji Live automatically refunds the stake for that bet to your account. Refunds are typically processed within 24 hours.
Bets placed with bonuses may be subject to separate rules. Please read the terms and conditions before using any bonus.
Enjoy Bajji Live seamlessly, even from the beaches of Cox's Bazar
Having trouble opening Bajji Live on your phone or computer? Most of the time these are minor issues you can fix on your own.
Check your internet connection. Clear your browser's cache and cookies. Try a different browser.
Check that Caps Lock is off and reset your password. Logging in from multiple devices at the same time can also cause issues.
Uninstall the app and reinstall the latest version. Also check your phone's available storage and RAM.
Your internet speed should be at least 5 Mbps. Try lowering the video quality.
If the guides don't resolve your issue, the Bajji Live support team is always here to help.
The fastest way to get help. Click the chat icon in the bottom corner of the site.
Available NowFor detailed issues, send us an email. We typically respond within 2–4 hours.
support@bajjilive.wsPrefer to talk? Use phone support — Bengali-language assistance is available.
9:00 AM – 11:00 PMFind answers to the questions Bajji Live users ask most, all in one place.